Fast, reliable, and transparent shipping across Europe.
We know that when you place an order, you want to receive it as quickly as possible. That is why we work with leading logistics partners, carefully pack every order, and keep you informed at every step — from our warehouse to your doorstep.
We deliver to all countries within the European Union as well as Switzerland: Germany, Austria, Switzerland, the Netherlands, Belgium, Luxembourg, France, Italy, Spain, Portugal, Denmark, Sweden, Finland, Ireland, Poland, Czech Republic, Slovakia, Hungary, Slovenia, Croatia, Estonia, Latvia, Lithuania, Romania, Bulgaria, Greece, Cyprus, and Malta.
Your country is not listed? Contact us at contact@rovellane.com — in many cases, we may still be able to deliver to your location.
Our total delivery time consists of processing time + shipping time.
Processing time: 1–2 business days after payment confirmation. Orders placed on business days before 2:00 PM CET are usually shipped on the same day.
Shipping time after dispatch:
| Region | Shipping Time |
|---|---|
| Germany | 2–4 business days |
| Austria, Switzerland | 3–5 business days |
| Western Europe (NL, BE, LU, FR) | 3–6 business days |
| Southern Europe (IT, ES, PT) | 4–7 business days |
| Northern/Island Europe (DK, SE, FI, IE) | 4–8 business days |
| Central Europe (PL, CZ, SK, HU, SI, HR) | 4–7 business days |
| Eastern Europe & Islands (EE, LV, LT, RO, BG, GR, CY, MT) | 5–10 business days |
Business days are Monday to Friday, excluding public holidays. Delivery times are estimates and may vary slightly during holidays, promotional periods, or due to external factors beyond our control.
We keep our shipping costs as low as possible. The exact shipping cost will be clearly displayed before you complete your order.
| Region | Standard Shipping | Free Shipping From |
|---|---|---|
| Germany | €4.90 | From €50 |
| Austria, Switzerland, NL, BE, LU | €6.90 | From €75 |
| Other EU Countries | €9.90 | From €99 |
✨ Free shipping is applied automatically in the cart once the minimum order value is reached.
To ensure your order arrives quickly and safely, we work only with established logistics partners: DHL, DPD, GLS, and UPS. The shipping partner used for your order depends on your delivery country and the size of your order.
As soon as your order is shipped, you will receive an email from us with your personal tracking number. This allows you to track your shipment in real time and see exactly when your package is expected to arrive.
No problem. Depending on the shipping partner, you may have several options:
Every product is carefully packed, checked, and shipped by us. Wherever possible, we use environmentally friendly packaging materials to keep our ecological footprint as low as possible — without compromising the safety of your items.
If your package is lost, arrives damaged, or takes longer than the stated delivery time, please contact us immediately at contact@rovellane.com. We will take care of it right away. You are not alone with the shipping carrier — we will help resolve the issue together.
Do you ship outside the EU? We currently focus on the European market to ensure the best delivery times and service quality. If you are interested in delivery to another country, please contact us.
Are customs fees charged? For deliveries within the EU, no customs fees apply. For deliveries to Switzerland, customs duties and import charges may apply depending on the order value and must be paid by the recipient.
Can I change my order after placing it? As long as your order has not yet been shipped, changes are possible in most cases. Please contact us as quickly as possible at contact@rovellane.com.
Do you deliver to parcel lockers? Yes, delivery to parcel lockers or DHL Packstations is possible when shipping with DHL and where the service is available.
Questions about shipping? We are here to help: 📧 contact@rovellane.com — we reply within 24 hours on business days.